Journeys Kidz

Journeys Kidz is a destination retailer for footwear and accessories for the infant to tween market. With more than 125 stores nationwide, Journeys Kidz caters to a diverse, young, hip parent who wants their child wearing the same shoes. Brands sold at Journeys Kidz include: Converse, Timberland, Vans, Diesel, adidas and more.

Got something to say? We want to hear, no matter what. Select the category below and we will shoot it off to one of our knowledgeable employees and come back with a smart answer. Just kidding.

By Email

Questions About Your Web/Catalog Order
Be sure to include your order number, name, and the date when you placed the order.

Questions About Our Products
Be sure to include the SKU # and brand if possible.

Comments About Our Stores
If possible, please reference the Mall name or Store Manager.

Comments About Our Website
When reporting errors, please reference your Web Browser, PC or Mac, and time of error.

By Mail

Journeys Kidz Customer Feedback
Genesco Park
1415 Murfreesboro Rd, Suite 648
Nashville, TN 37217

By Phone

Our Customer Service Department can be reached at:

1-888-324-6356 ( 7 days a week, 24 hours a day)

1-866-322-9099 (para español 9am to 6pm CST)