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Shipping Methods & Charges:

Our standard shipping method is via UPS ground at a flat rate of $4.95. You should receive your merchandise within 7-10 business days from the day we successfully process your order. PLEASE NOTE: UPS will not deliver to P.O. Boxes.

APO, FPO, AE, CMR, other military and Puerto Rico addresses will ship via USPS only.  A flat shipping charge of $4.95 will be applied to the order.

APO/FPO Shipping Info:

APO, FPO, AE, CMR and other military base addresses are considered domestic addresses. These orders will ship via USPS for a flat rate of $4.95.  APO/FPO orders may take 30-45 days for delivery.

Express Shipping:

For UPS 2-3 Business Day Air delivery, add an additional $9.00.
For UPS Next Business Day Air delivery, add an additional $18.00.

Express Shipping is available for in stock items ONLY. If multiple items are ordered, we will ship the in stock portion via the express service requested, and the balance via the express service as the items become available.  APO, FPO, AE, CMR, other military and Puerto Rico addresses are not eligible for Express Shipping.

PLEASE NOTE:
UPS Express orders must be successfully processed by 11:00 AM CST to be shipped the same business day. We do not ship on weekends. Next Day Air orders for in stock merchandise placed by 11:00 AM CST on Fridays will arrive the following Monday.

Shipping Outside the 48 Contiguous States:

Journeys will ship to any U.S. destination serviced by UPS within the 48 contiguous states. Orders shipping to Alaska or Hawaii require Express Delivery.

UPS EXCEPTIONS:  APO, FPO, AE, CMR, other military and Puerto Rico addresses will ship via USPS only.  A flat shipping charge of $4.95 will be applied to the order.

Puerto Rico orders can take 3-4 weeks for delivery.

International Shipping:

INTERNATIONAL ORDERS

Journeys has teamed up with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com

WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from Journeys. Our third party vendor, International Checkout, will ship to all destinations around the world.

CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

To check the status of your order or track your package, please login to your International Checkout account here.

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at:

EMAIL: support@internationalcheckout.com.

PHONE:  See Below

COUNTRY

PHONE NUMBER

USA Phone

+001.310.601.8196

USA and Canada

+1.866.682.0641

United Kingdom

+44.20.8133.2436

Australia

+61.28003.4685

Denmark

+45.36.950312

Sweden

+46.4069.35779

Hong Kong

+852.8175.6057

Japan

+81.50.5534.6826

Finland

+358.(02)3619.0437

Brazil

+55.(11)3717.5368

Ireland

+353.1443.3715

Mexico

+52.558.421.8266

New Zealand

+64.9889.0408

All Others

+001.310.601.8196

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.





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