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It was 1967. The Summer of love. The summer JanSport was born in the back of a Seattle transmission shop. Seattle native and backpacker Skip Yowell and his cousin Murray Pletz graduated from college with no interest in real jobs. Murray's girlfriend Jan Lewis knew how to sew. Murray told her, if she whipped up a prototype and they got it into a store he would marry her and name the company after her. She did. It did. And JanSport was born.
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Shipping + Returns

Store Purchases

Journeys now gives you 365 days to decide! That's right! We allow all unworn merchandise, in it's original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase.

Refunds will be issued to the original form of payment. Shipping charges are also excluded. Journeys retail stores CANNOT accept items that were purchased using a Bill Me Later or PayPal account, or items that shipped directly from the manufacturer.

Online Purchases

Journeys now gives you 365 days to decide! That's right! We allow all unworn merchandise, in it's original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase. You may return the unworn merchandise by either shipping it back to us, or returning it to a retail store near you. Please make sure to check the fit and comfort of the merchandise before wearing.

Refunds will be issued to the original form of payment. Shipping charges are also excluded. Journeys retail stores CANNOT accept items that were purchased using a Bill Me Later or PayPal account, or items that shipped directly from the manufacturer.

For online purchases shipped directly from our distribution center, you will have a return label provided in your shipment. The labels we provide are NOT prepaid. You will be charged $7.95 for the use of any label provided by Journeys, or you may choose to ship the merchandise back to us with a shipping provider of your choice. On the back of the invoice in the package, there is a Return/Exchange Form. Please fill out this form completely and include it with your return/exchange package. If you do not have the Acrobat Reader, you can download the reader from Adobe.

Online purchases that are shipped directly from one of our retail stores will not have the return shipping label included. To request a return label to be mailed or emailed to you, please Contact Us. Store shipments will have a return form enclosed, but you can print one HERE! Please allow 2-4 weeks for us to receive and process the return, and either refund your card or ship the new merchandise. The return address is provided below.

Journeys Order Returns
635 Genesco Parkway
Lebanon, TN 37090

DIRECT FROM MANUFACTURER / PAYPAL & BILL ME LATER ORDERS

Journeys retail stores CANNOT accept items that were purchased using a Bill Me Later or PayPal account. 

For online purchases shipped directly from our distribution center, you will have a return label provided in your shipment. The labels we provide are NOT prepaid. You will be charged $7.95 for the use of any label provided by Journeys, or you may choose to ship the merchandise back to us with a shipping provider of your choice.

When exchanging an item, you will not be charged additional shipping. On the back of the invoice in the package, there is a Return/Exchange Form. Please fill out this form completely and include it with your return/exchange package.

We guarantee all products against manufacturers' defects for 30 days. We reserve the right to determine whether merchandise is defective and to repair or replace defective merchandise if necessary. We will not accept exchanges on merchandise not in its original packaging.

Please send the return/exchange to:
Journeys Order Returns
635 Genesco Parkway
Lebanon, TN 37090

JanSport Right Pack Backpack

Color: Navy
style #17172
$5800 USD
back to top The JanSport Right Pack Backpack features the following details and specifications:

Details:
> Unique Fabric Application
> Suede leather bottom
> Internal sleeve fits 15" laptop
> One large main compartment
> Straight cut, padded shoulder straps
> Front utility pocket with organizer
> Zippered front stash pocket
> Web haul handle

Specifications:
> Capacity: 1900 cu in / 31 L
> Weight: 1 lb 4 oz / 0.6 kg
> Dimensions: 18" x 13" x 8.5" / 46 x 33 x 21 cm
> Laptop Dimensions: 10.5" x 11" x 1" / 27 x 28 x 3 cm
> Fabric: 915 Denier Cordura® / Suede Leather Bottom
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Product Details

The JanSport Right Pack Backpack features the following details and specifications:

Details:
> Unique Fabric Application
> Suede leather bottom
> Internal sleeve fits 15" laptop
> One large main compartment
> Straight cut, padded shoulder straps
> Front utility pocket with organizer
> Zippered front stash pocket
> Web haul handle

Specifications:
> Capacity: 1900 cu in / 31 L
> Weight: 1 lb 4 oz / 0.6 kg
> Dimensions: 18" x 13" x 8.5" / 46 x 33 x 21 cm
> Laptop Dimensions: 10.5" x 11" x 1" / 27 x 28 x 3 cm
> Fabric: 915 Denier Cordura® / Suede Leather Bottom
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JanSport

It was 1967. The Summer of love. The summer JanSport was born in the back of a Seattle transmission shop. Seattle native and backpacker Skip Yowell and his cousin Murray Pletz graduated from college with no interest in real jobs. Murray's girlfriend Jan Lewis knew how to sew. Murray told her, if she whipped up a prototype and they got it into a store he would marry her and name the company after her. She did. It did. And JanSport was born.
back to top

Shipping + Returns

Store Purchases

Journeys now gives you 365 days to decide! That's right! We allow all unworn merchandise, in it's original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase.

Refunds will be issued to the original form of payment. Shipping charges are also excluded. Journeys retail stores CANNOT accept items that were purchased using a Bill Me Later or PayPal account, or items that shipped directly from the manufacturer.

Online Purchases

Journeys now gives you 365 days to decide! That's right! We allow all unworn merchandise, in it's original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase. You may return the unworn merchandise by either shipping it back to us, or returning it to a retail store near you. Please make sure to check the fit and comfort of the merchandise before wearing.

Refunds will be issued to the original form of payment. Shipping charges are also excluded. Journeys retail stores CANNOT accept items that were purchased using a Bill Me Later or PayPal account, or items that shipped directly from the manufacturer.

For online purchases shipped directly from our distribution center, you will have a return label provided in your shipment. The labels we provide are NOT prepaid. You will be charged $7.95 for the use of any label provided by Journeys, or you may choose to ship the merchandise back to us with a shipping provider of your choice. On the back of the invoice in the package, there is a Return/Exchange Form. Please fill out this form completely and include it with your return/exchange package. If you do not have the Acrobat Reader, you can download the reader from Adobe.

Online purchases that are shipped directly from one of our retail stores will not have the return shipping label included. To request a return label to be mailed or emailed to you, please Contact Us. Store shipments will have a return form enclosed, but you can print one HERE! Please allow 2-4 weeks for us to receive and process the return, and either refund your card or ship the new merchandise. The return address is provided below.

Journeys Order Returns
635 Genesco Parkway
Lebanon, TN 37090

DIRECT FROM MANUFACTURER / PAYPAL & BILL ME LATER ORDERS

Journeys retail stores CANNOT accept items that were purchased using a Bill Me Later or PayPal account. 

For online purchases shipped directly from our distribution center, you will have a return label provided in your shipment. The labels we provide are NOT prepaid. You will be charged $7.95 for the use of any label provided by Journeys, or you may choose to ship the merchandise back to us with a shipping provider of your choice.

When exchanging an item, you will not be charged additional shipping. On the back of the invoice in the package, there is a Return/Exchange Form. Please fill out this form completely and include it with your return/exchange package.

We guarantee all products against manufacturers' defects for 30 days. We reserve the right to determine whether merchandise is defective and to repair or replace defective merchandise if necessary. We will not accept exchanges on merchandise not in its original packaging.

Please send the return/exchange to:
Journeys Order Returns
635 Genesco Parkway
Lebanon, TN 37090

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