

The ever popular Clarks Originals Wallabee is the same today as it always has been, featuring a premium leather upper and a plantation crepe outsole.
From the beginning, Clarks has always been a company that values doing the best thing for our customers. It’s a simple philosophy, yet it guides us in everything we do. Our story began in 1825 in a small village called Street in England. Brothers Cyrus and James Clark created their first pair of shoes out of sheepskin scraps, which met the needs of the day – offering people exceptionally comfortable, long-lasting footwear. The shoes, called ""Browns Peters,"" became instantly popular, the word spread and customers were tremendously satisfied. C&J Clark Limited was born.
C&J Clark grew steadily and soon expanded into the United States where, in 1977, it acquired The Hanover Shoe Company. In 1980, the company acquired the Bostonian Shoe Company – a brand recognized as America’s classic shoemaker for over 100 years. In 1995 – under the name The Clarks Companies, North America – Bostonian, Clarks and the Retail Division came together as a single organization, offering an unprecedented range of products to meet our customers’ needs.
The Clarks Companies, North America owns and operates 250+ retail stores in the United States and Puerto Rico. In fact, wherever you live or however you prefer to shop, you can find Clarks – from department stores, to regional shoe stores to independent store retailers, online, in catalogs and even on QVC.
Today, we strive to continually create superior footwear with innovative new techniques and materials, while being true to our past as traditional shoemakers. Our customers are our inspiration, as each day we see them put on our products and get out into the world – feeling their best and standing tall.
Our standard shipping method is via UPS ground at a flat rate of $4.95. You should receive your merchandise within 7-10 business days from the day we successfully process your order. PLEASE NOTE: UPS will not deliver to P.O. Boxes.
APO, FPO, AE, CMR, other military and Puerto Rico addresses will ship via USPS only. A flat shipping charge of $4.95 will be applied to the order. APO/FPO orders may take 30-45 days for delivery.
For UPS 2-3 Business Day Air delivery, add an additional $9.00.
For UPS Next Business Day Air delivery, add an additional $18.00.
Express Shipping is available for in stock items ONLY. If multiple items are ordered, we will ship the in stock portion via the express service requested, and the balance via the express service as the items become available. APO, FPO, AE, CMR, other military and Puerto Rico addresses are not eligible for Express Shipping.
PLEASE NOTE:
UPS Express orders must be successfully processed by 11:00 AM CST to be shipped the same business day. We do not ship on weekends. Next Day Air orders for in stock merchandise placed by 11:00 AM CST on Fridays will arrive the following Monday.
Journeys will ship to any U.S. destination serviced by UPS within the 48 contiguous states. Orders shipping to Alaska or Hawaii require Express Delivery.
UPS EXCEPTIONS: APO, FPO, AE, CMR, other military and Puerto Rico addresses will ship via USPS only. A flat shipping charge of $4.95 will be applied to the order.
Puerto Rico orders can take 3-4 weeks for delivery.
international orders
Journeys has teamed up with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com
which countries do you ship to?
International shipping is currently available WORLDWIDE from Journeys. Our third party vendor, International Checkout, will ship to all destinations around the world.
can i check the status of my international order?
To check the status of your order or track your package, please login to your International Checkout account here.
who should i contact with questions about my international order?
All inquiries regarding your international order should be directed to International Checkout at:
EMAIL: support@internationalcheckout.com.
PHONE: See Below
country phone number USA Phone +001.310.601.8196 USA and Canada +1.866.682.0641 +44.20.8133.2436 Australia +61.28003.4685 Denmark +45.36.950312 Sweden +46.4069.35779 Hong Kong +852.8175.6057 Japan +81.50.5534.6826 Finland +358.(02)3619.0437 Brazil +55.(11)3717.5368 Ireland +353.1443.3715 Mexico +52.558.421.8266 New Zealand +64.9889.0408 All Others +001.310.601.8196United Kingdom
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
Shipping charges are not refundable. However, if you choose to exchange an item you will not be charged additional shipping and handling. Exchanges will be sent UPS Ground. Refunds will be issued in the original form of payment. Please allow 4-6 weeks for your return to be received, processed and to appear on your credit card statement.
In the event you need to return your order (or a portion of your order), a prepaid UPS label has been included with your order. For quickest processing, please affix that prepaid label to the outside of the box for your return. If you do not have the prepaid label, be sure to send your return to the address below and include the return/exchange form provided with your order.
Send the merchandise to:
Journeys Mail Order Returns
635 Genesco Parkway
Lebanon, TN 37090