Toast to go! On the go winter boot built to handle winter's most frigid days, Thermoball Pull On from The North Face features a fleece lining with easy on-and-off stretchy goring at the opening, metallic button details, Thermoball™ insulation technology, and a rubber tread outsole for grip when on snowy winter adventures. Available only online at Journeys.com and SHIbyJourneys.com!
We are named for the coldest, most unforgiving side of a mountain. We have helped explorers reach the most unfathomable heights of the Himalayas. But The North Face® legend begins, ironically, on a beach. More precisely, San Francisco's North Beach neighborhood, at an altitude of only 150 feet above sea level. It was here in 1966 that two hiking enthusiasts resolved to follow their passions and founded a small mountaineering retail store.
Soon thereafter, that little shop became known as The North Face, a retailer of high-performance climbing and backpacking equipment. In 1968, The North Face moved to the other side of San Francisco Bay, to the unbridled possibilities of the Berkeley area, and began designing and manufacturing its own brand of technical mountaineering apparel and equipment.
Through the 1960s, The North Face brand cherished a following amongst avid outdoor athletes and began sponsoring expeditions to some of the most far-flung, still largely untouched corners of the globe. This launched a proud tradition which continues in full force today and constantly reinforces The North Face mantra, Never Stop Exploring™.
By the early 1980s, The North Face was taking exploration to the outer limits of the ski world, adding extreme skiwear to the product offering. These were the days of pastels, neons, hair dye, and mohawks; they laid the groundwork for today's free-spirited snowsports athletes. By the end of the decade, The North Face became the only supplier in the United States to offer a comprehensive collection of high-performance outerwear, skiwear, sleeping bags, packs and tents.
The 1990s ushered in an era during which The North Face further broadened the outdoor world it helps athletes to explore. The decade saw our debut in the sportswear market with the launch of Tekware™, an innovative collection designed to provide rock climbers, backpackers, hikers, trail runners, and outdoor enthusiasts with the ultimate fit and function. The North Face half dome logo began to appear with greater regularity on ultramarathon courses, high-country trails, and big walls. And, as the calendar clicked toward a new millennium, The North Face launched its own line of trekking and trail-running shoes to ultimately address the head-to-toe needs of those always striving for the next horizon.
Now, more than 40 years after its humble grand opening, The North Face delivers an extensive line of performance apparel, equipment, and footwear. We push the boundaries of innovation so that you can push the boundaries of exploration. We remain deeply proud to be the first choice of the world's most accomplished climbers, mountaineers, extreme skiers, snowboarders, endurance runners, and explorers.
There's little telling what the next 40 years hold for us. However, there is one bedrock certainty: The North Face will maintain an unwavering commitment to pushing the limits of design, so that you can push your limits outdoors. Never Stop Exploring.
Shipping + Returns
Shipping Methods & Charges
Our standard shipping method is via UPS ground at a flat rate of $4.95. You should receive your merchandise within 3-5 business days from the day we successfully process your order. PLEASE NOTE: UPS will not deliver to P.O. Boxes.
APO, FPO, AE, CMR, other military and Puerto Rico addresses will ship via USPS only. A flat shipping charge of $4.95 will be applied to the order. APO/FPO orders may take 30-45 days for delivery.
For UPS 2-3 Business Day Air delivery, add an additional $9.00.
For UPS Next Business Day Air delivery, add an additional $18.00.
Express Shipping is available for in stock items ONLY. If multiple items are ordered, we will ship the in stock portion via the express service requested, and the balance via the express service as the items become available. APO, FPO, AE, CMR, other military and Puerto Rico addresses are not eligible for Express Shipping.
UPS Express orders must be successfully processed by 11:00 AM CST to be shipped the same business day. We do not ship on weekends. Next Day Air orders for in stock merchandise placed by 11:00 AM CST on Fridays will arrive the following Monday.
Shipping Outside the 48 Contiguous States
Journeys will ship to any U.S. destination serviced by UPS within the 48 contiguous states. Orders shipping to Alaska or Hawaii require Express Delivery.
UPS EXCEPTIONS: APO, FPO, AE, CMR, other military and Puerto Rico addresses will ship via USPS only. A flat shipping charge of $4.95 will be applied to the order.
Puerto Rico orders can take 3-4 weeks for delivery.
Journeys has teamed up with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at email@example.com
which countries do you ship to?
International shipping is currently available WORLDWIDE from Journeys. Our third party vendor, International Checkout, will ship to all destinations around the world.
can i check the status of my international order?
To check the status of your order or track your package, please login to your International Checkout account here.
who should i contact with questions about my international order?
All inquiries regarding your international order should be directed to International Checkout at:
PHONE: See Below
USA and Canada
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
RETURN AND EXCHANGE INFORMATION
We will gladly refund or exchange any unworn merchandise in its original packaging with receipt within 30 days. Please be sure to check the fit and comfort of the merchandise before wearing. You may return the unworn merchandise by either shipping it back to us in its original packaging accompanied by the original receipt, or returning it to a retail store near you. Some orders can not be returned to stores. Please see Web/Catalog exclusive returns below. Original shipping charges are not refundable. Exchanges will be sent UPS Ground. Refunds will be issued in the original form of payment less $7.95 for use of the enclosed UPS return shipping label. The UPS return label charge will appear as a “restocking fee” on your refund confirmation email. Please allow 2-4 weeks for your return/exchange to be received and processed.
WEB/CATALOG EXCLUSIVE RETURNS/EXCHANGES:
Journeys retail stores CANNOT accept web exclusive product returns or exchanges. You may return web exclusive product in its original packaging by using the provided UPS return shipping label found in your order for an exchange or refund within 30 days of purchase. Original shipping charges are not refundable. Exchanges will be sent UPS Ground. Refunds will be issued in the original form of payment less $7.95 for use of the enclosed UPS return shipping label. The UPS return label charge will appear as a “restocking fee” on your refund confirmation email. Please allow 2-4 weeks for your return/exchange to be received and processed.
DIRECT FROM MANUFACTURER / PAYPAL & BILL ME LATER ORDERS:
Journeys retail stores CANNOT accept returns or exchanges on any items that shipped directly from the manufacturer or that were purchased using Bill Me Later or PayPal account. You may return these items in their original packaging by using the provided Return Shipping Label found in your order for an exchange or refund within 30 days of purchase. Original shipping charges are not refundable. Exchanges will be sent UPS Ground. Refunds will be issued in the original form of payment less $7.95 for use of the enclosed UPS return shipping label. The UPS return label charge will appear as a “restocking fee” on your refund confirmation email. Please allow 2-4 weeks for your return/exchange to be received and processed.
Send the merchandise to:
Journeys Mail Order Returns
635 Genesco Parkway
Lebanon, TN 37090