SHI By Journeys

SHI By Journeys is a destination retailer for footwear and accessories for trendy women in their early twenties to mid-thirties. With more than 50 stores nationwide, SHI By Journeys caters to a stylish woman who prefers a specialty store instead of a discount retailer or department store. Brands sold at SHI By Journeys include: UGG, Converse, Puma, Jessica Simpson, Betseyville, Naughty Monkey and more.

Got something to say? We want to hear, no matter what. Select the category below and we will shoot it off to one of our knowledgeable employees and come back with a smart answer. Just kidding.

By Email

Questions About Your Web/Catalog Order
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Questions About Our Products
Be sure to include the SKU # and brand if possible.

Comments About Our Stores
If possible, please reference the Mall name or Store Manager.

Comments About Our Website
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By Mail

Journeys Customer Feedback
Genesco Park
1415 Murfreesboro Rd, Suite 648
Nashville, TN 37217

By Phone

Our Customer Service Department can be reached at:

1-888-324-6356 (7 days a week, 24 hours a day)

1-866-322-9099 (para español 9am to 6pm CST)