Fit. Function. Transparency. Irreverence. Since 1989, these are the concepts that Chaco adults’ and children’s sandals and shoes hold above all others. From new style introductions to changes in tread pattern or glue formula, everything passes a litmus test to determine whether it's truly an improvement. In addition, most Chaco sandals and shoes can be re-soled, a process that saves resources and dollars. In order to maintain the high level of quality, Chaco shoes and sandals address the dynamics of the stride with ADDSTRIDE, a combination of footbed contour for pure alignment to the body and to the adventure, function specific materials and outsole geometries designed to enhance the walking motion. Chaco sandals and shoes are designed to cross the boundaries between performance and casual, comfort and aesthetics. Versatile shoes for active adults and children. From glue bonds to stitch lines to polyurethane formulations, Chaco sandals and shoes are second to none in quality.
Journeys now gives you 365 days to decide! That's right!
We allow all unworn merchandise, in it's original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are also excluded.
Option 1) Return to Store: Take your item(s), with original packaging and receipt, to any Journeys store to return or exchange. Use the Store Locator to find a store near you!
Option 2) Return to Journeys.com: If you would like to ship the item(s) back to Journeys.com, please follow the instructions below:
1) Please fill out the Return/Exchange form completely and include it with your return/exchange package. If you did not receive a Return/Exchange form, you can print one HERE.
2) Send the item(s) back to the address below, through the shipping provider of your choice, or request a Return Label here: Return Label Request Form.
3) Exchanges are free! For items returned for a refund, $7.95 will be deducted from the refund amount for use of label provided by Journeys. Shipping charges are not refundable.
4) Please allow 2-4 weeks to receive your refund or exchanged merchandise.
Journeys Order Returns
635 Genesco Parkway
Lebanon, TN 37090