In 2006, American traveler Blake Mycoskie befriended children in a village in Argentina and found they had no shoes to protect their feet. Wanting to help, he created TOMS, a company that would match every pair of shoes purchased with a pair of new shoes given to a child in need. One for One(TM).
Five years later, TOMS realized this movement could serve other basic needs and launched TOMS Eyewear. With every pair purchased, TOMS will help give sight to a person in need. One for One(TM). As we learn that everyday choices have the power to impact the lives of those around the world, the TOMS movement will continue to grow and evolve. With every backpack you purchase, TOMS will help stop bullying, one youth at a time. One for One®. Join us at TOMS.com.
Learn more about TOMS and their giving stories in the Journeys Attitude that Cares section.
Journeys now gives you 365 days to decide! That's right!
We allow all unworn merchandise, in it's original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are also excluded.
Option 1) Return to Store: Take your item(s), with original packaging and receipt, to any Journeys store to return or exchange. Use the Store Locator to find a store near you!
Option 2) Return to Journeys.com: If you would like to ship the item(s) back to Journeys.com, please follow the instructions below:
1) Please fill out the Return/Exchange form completely and include it with your return/exchange package. If you did not receive a Return/Exchange form, please contact customer service.
2) Send the item(s) back to the address below, through the shipping provider of your choice, or request a Return Label by contacting customer service.
3) Exchanges are free! For items returned for a refund, $7.95 will be deducted from the refund amount for use of label provided by Journeys. Shipping charges are not refundable.
4) Please allow 2-4 weeks to receive your refund or exchanged merchandise.
Journeys Order Returns
635 Genesco Parkway
Lebanon, TN 37090