Vans® is the original action sports footwear and apparel brand. Since day one, Vans® has celebrated the lifestyle and creative self-expression of musicians, artists, and athletes on boards and bikes all around the world. From timeless footwear, apparel, accessories, and snowboard boots, to progressive events like the Vans Warped Tour® and surfing’s most prestigious contest, the Vans US Open of Surfing®, Vans® continues to support today’s innovators and those who live “Off the Wall”.
Journeys now gives you 365 days to decide! That's right!
We allow all unworn merchandise, in it's original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are also excluded.
Option 1) Return to Store: Take your item(s), with original packaging and receipt, to any Journeys store to return or exchange. Use the Store Locator to find a store near you!
Option 2) Return to Journeys.com: If you would like to ship the item(s) back to Journeys.com, please follow the instructions below:
1) Please fill out the Return/Exchange form completely and include it with your return/exchange package. If you did not receive a Return/Exchange form, please contact customer service.
2) Send the item(s) back to the address below, through the shipping provider of your choice, or request a Return Label by contacting customer service.
3) Exchanges are free! For items returned for a refund, $7.95 will be deducted from the refund amount for use of label provided by Journeys. Shipping charges are not refundable.
4) Please allow 2-4 weeks to receive your refund or exchanged merchandise.
Journeys Order Returns
635 Genesco Parkway
Lebanon, TN 37090