Privacy Policy

1. COLLECTION OF PERSONAL INFORMATION

We (and our vendors) may collect personal information about you based on your interactions with us and our Services. The personal information we collect about you and the sources from which we collect this information may vary depending on your interactions with us and may not include all of the examples listed below.

We may gather personal information from the following sources:

• Directly from You, including when you purchase products from us, sign up for email or text communications, sign up for an All Access account, provide us information about your children to receive birthday and other promotional offers, enter Promotions (as defined in the “Sweepstakes, Contests, and Promotions” section below), contact customer service or provide Site feedback, participate in surveys, make a product review, interact with us on social media, or otherwise interact with us;
• Automatically when You Visit our Site or Interact with Our Communications to You, including via cookies and other tracking technologies (see the “Cookies and Similar Technologies” section of this Notice for more information).
• From our Affiliates, Service Providers, Business Partners, Vendors, and Other Entities that help us run our business and offer the Services, including from advertising networks and marketing partners, data analytics providers, and data enrichment providers and data brokers.
• From Our In-Person Stores, including when you make in-store purchases or through technology in our stores, such as cameras and CCTV, which we use for operational and security purposes (such as to protect the health and safety of our customers and staff, and to prevent, investigate, and prosecute shoplifting, fraud, and other criminal activities).
• From Other Parties, including our vendors and partners, other consumers such as when they send you a gift.

We may collect the following categories of personal information:

• Identifiers, including name, alias, address, telephone number, unique personal identifiers, online identifiers, Internet Protocol (IP) address, account login credentials, email address, and other similar identifiers.
• Personal Records, including name, address, telephone number, and email address.
• Characteristics or Traits, including age, date of birth, gender, and shoe size.
• Payment Information, including certain tokenized payment information when you purchase our products and billing address information.
• Internet or Other Electronic Network Activity Information, including browsing history, search history, IP address, device identifiers, and information regarding online interactions, including interactions over time across the internet, the Site, communications, and advertisements.
• Geolocation Data, including approximate location, which may be based on your ZIP Code, IP address, or device information.
• Audio, Electronic, Visual, or Similar Information, including photos, audio recordings of customer service calls, and CCTV footage from our in-person locations.
• User Content, including product reviews and other feedback or content you may give us.
• Inferences from the other personal information we process about you reflecting your preferences and interests.

2. USE OF PERSONAL INFORMATION

The purposes for which we may process personal information will vary depending on how we interact with you. However, we generally use and otherwise process personal information for the following purposes:

• Providing our Services, including to provide and maintain our Services; provide you with products and services you request; authenticate users; perform technical operations, such as updating our Site; respond to your requests; administer Promotions (defined below); and fulfill other customer service and support purposes.
• Communicating with You, including to communicate with you about our Services, market to you, send you notices and alerts, conduct Promotions, contact contest winners, ship and bill orders, and respond to your requests.
• Analyzing and Improving our Services and Offerings, including to better understand how you access and use our Services and interact with us; perform research and analysis, such as to evaluate and improve our Services and business operations; develop new features, products or services; maintain quality and provide training; determine what products appeal to our customers so we can better merchandise our Site; and otherwise improve our Services and your experiences.
• Personalizing Content and Experiences, including to tailor content on our Services; offer location customization and personalized help and instructions; otherwise personalize your experiences; reach you with more relevant ads; and measure and improve our ad campaigns.
• Marketing and Advertising, including to send you our offers, sales, events, or other information we think may interest you; contact you about our products, services or information we think may interest you; administer Promotions; send you catalogs and other marketing and promotional materials through the mail; and promote other Services we offer.
• Operating our Business, including to perform general business operations, accounting, record keeping and legal functions, such as analyzing operational and business results and risks; collect outstanding amounts owed; and maintain business records.
• Security and Integrity, including to protect our business operations; secure our network and information technology, assets, and Services; prevent and detect fraud, unauthorized activities, access and other misconduct; and investigate, prevent or take action regarding suspected violations of our Terms of Use and other agreements with you, as well as fraud, illegal activities and other situations involving potential threats to the rights or safety of any person or other party.
• Complying with Legal Requests and Obligations, including to comply with the law or legal proceedings in response to subpoenas, court orders, warrants or other lawful requests, such as responding to national security or law enforcement.
• Otherwise, as Directed or Authorized by You or to Fulfill Other Notified Purposes that we describe to you at the time we collect your information.

3. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information for the purposes described above to the following parties:

• Affiliated entities to operate our business.
• Business partners, including to help provide you with our products and services as well as our Promotions.
• Vendors, service provider, suppliers, contractors, or agents who process personal information to provide services to us or to perform functions on our behalf, including helping us fulfill orders, processing transactions, hosting our websites, analyzing our Site and services, sending communications, and otherwise supporting our business.
• Marketing, analytics, and advertising partners that support our marketing, analytics, advertising, and campaign management (see the “Cookies and Similar Technologies” section below for more information on cookie-based disclosures). In addition to the purposes described above, we may use and disclose any category of personal information we collect to comply with law, cooperate with and respond to law enforcement requests, or as otherwise required by applicable law, court order, or governmental regulations; to maintain appropriate records for internal administrative purposes; to protect our rights and interests, to resolve any disputes, to enforce this Notice or any of our other policies, to protect the rights or property of another, or to prevent harm; to evaluate or conduct a merger, sale, or other acquisition of some or all of our organization or its assets; and otherwise with notice to you or with your consent as required by law.

4. COOKIES AND SIMILAR TECHNOLOGY

We and our vendors use cookies, web beacons, pixels, tags and other similar technologies (collectively, “Cookies”) to collect information when you interact with our Site. These Cookies may collect information about your usage and activities (such as your IP address and device identifier, the browser you are using, length and time of visit and pages visited), geolocation data (to deliver content based on your location and help you find a location near you) and details about how you interact with our Sites (including clicks, cursor movement, scrolls and keystroke activity).

If you receive email communications from us, we may use certain Cookies to capture data related to if/when you open our message and if/when you click on any links or banners it contains. Other information collected through this email tracking feature includes: your email address, the date and time of your “click” on the email, a message number, the name of the list from which the message was sent, a tracking URL number, and a destination page.

Some third parties may use automated data collection technologies to collect information about you when you when you browse the internet. The information they collect about your online browsing activities over time and across different websites and other online services may be associated with your personal information and used to provide you with targeted content. We do not control these third parties’ technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible party directly or consult their privacy policies.

Choices About Cookies: We may provide you with choices regarding the personal information you provide to us, and we have created ways to give you control over your information. Most web browsers are set by default to accept Cookies. If you do not wish to receive Cookies, you may choose to not allow Cookies by setting your browser to refuse all or some types of Cookies or to alert you when Cookies are being sent by website tracking technologies and advertising. Please be aware that, if you decline the use of Cookies, you may not have access to the full benefits of the Site.

When you visit our Site, Cookies may be used by our marketing partners to collect information about your browsing activity, device, and identifiers. These partners may associate this information with other personal information they or others have about you, such as your email address or mailing address, in order to help us recognize visitors, improve marketing, and deliver more relevant advertising. We may share limited identifiers with these partners or service providers to facilitate these services. You can opt out of this type of advertising clicking “Cookie Preferences” in the footer of our Site. Please note that these settings are specific to each website and browser; therefore, you must configure your preferences individually for each Site you visit. Additionally, if you access our Site from a different device or browser, you will need to set your preferences accordingly.

Additionally, you can manage certain preferences through the following tools:

• Facebook/Meta: Meta may use Cookies, including the Meta Pixel, to collect or receive information from the Site and elsewhere on the internet and use that information to target and deliver ads. To manage your privacy and advertising settings with Facebook, log in to your Facebook account and navigate to the Privacy Center at facebook.com/privacy/center or to review your Ad Preferences, click facebook.com/adpreferences.
• Google Analytics and Ads. For more information on how Google Analytics uses data, visit support.google.com/analytics/answer/6004245. To opt out of aggregation and analysis of data collected by Google Analytics, please visit tools.google.com/dlpage/gaoptout. To adjust your Google advertising settings, visit myadcenter.google.com/
• Microsoft Advertising. For information on how Microsoft collects or receives personal information to provide a service through Microsoft Advertising, visit microsoft.com/en-us/privacy/privacystatement.
• Snapchat. For more information on how Snapchat collects or receives personal data through Cookies and other similar technologies, visit values.snap.com/privacy/privacy-policy.
• Yahoo. For information about how Yahoo processes personal information, visit legal.yahoo.com/us/en/yahoo/privacy/index.

Many advertising and analytics providers belong to industry groups that let you easily opt out of targeted ads, such as the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the DAA and its opt-out options, visit aboutads.info/choices. To learn more about the NAI and your opt-out options, visit thenai.org/how-to-opt-out/.

5. OTHER WEBSITES

Our Site may contain links to websites, services, and resources that we do not own or operate. We are not responsible for the privacy practices, content or policies of other websites. Please make sure to review any privacy disclosures of other websites carefully.

6. SWEEPSTAKES, CONTESTS AND PROMOTIONS

We may offer sweepstakes, contests, special events, incentives, and other promotional events and activities (“Promotions”), including Promotions that are jointly sponsored or offered by other parties. If you choose to participate in a Promotion, we may collect personal information as part of the Promotion. If there is a conflict between the Promotion terms and this Notice, the Promotion terms will govern with regard to the personal information collected related to the Promotion.

When we offer Promotions, or join with other companies to do so, visitors who choose to participate in these Promotions may be asked to provide personal information to participate. That information may then be used by us and any company offering the Promotion, including to create marketing materials, market to you, notify winners, to fulfill promotional obligations, and for our related business purposes. We may use third parties to perform services such as mailing catalogs and other marketing and promotional materials on our behalf. We will supply customer information to those third parties to the extent necessary to enable them to perform the services we have engaged them to provide.

7. YOUR CHOICES

We offer you certain choices relating to your personal information:

• Account Information. If you create an All Access account with us, you may access and update certain information we have relating to your account within your account profile. You may be able to update other information by using the information in the “Contact Us” section below.
• Email and Text Message Communications. You may opt out of certain communications from us:
• Microsoft Advertising. For information on how Microsoft collects or receives personal information to provide a service through Microsoft Advertising, visit microsoft.com/en-us/privacy/privacystatement.

• You may opt out of marketing emails or manage your subscription preferences for emails from us at any time by using the unsubscribe mechanism within any marketing email we send to you. You may also update your email marketing communications preferences within your All Access account profile. Please note that even if you opt out, we may still send you non-commercial emails, such as receipts and responses to direct requests.
• You may opt out of text messages from us at any time by replying STOP to any of our texts. You may also update your text message marketing communications preferences within your account profile. We do not share text message opt-in information and consent with any third parties for those third parties’ own marketing purposes.

8. INTEGRATED SOLUTIONS AND SOCIAL FEATURES

We use service providers to provide certain interactive features on our Site. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on the Site to assist you with your order and for other customer service purposes. When you participate in the interactive chat, either with a virtual agent that uses artificial intelligence or live agent, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf.

Certain functionalities on our Services permit interactions that you initiate between our Services and certain other services, such as social networks (“Social Features”). Examples of Social Features include: (a) enabling you to send content such as contacts and photos between the Service and another’s service; (b) “liking” or “sharing” our content; and (c) otherwise connecting our Services to another service (e.g., to pull or push information to or from our Services). If you use Social Features, information you post or provide access to may be publicly displayed by the social media service that you use. Similarly, if you post information on a social media service that references the Services (e.g., by using a hashtag associated with us, your post may be used on or in connection with the Services or otherwise by us. Both Genesco and the social media service may have access to certain information about you and your use of the Services and any social media service.

9. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

This section provides additional information for residents of California. The California Consumer Privacy Act as amended (“CCPA”) requires us to make additional disclosures. If you are a California resident, please read this section for additional disclosures and information on rights you may have under California law. In the event of a conflict between this California section and any other section of this Notice, this section shall take precedence for California residents. Terms used in this section and not defined have the meaning given in the CCPA.

Sources of Personal Information: We collect personal information from the sources described in the “Collection of Personal Information” section above.

Data Collection: We currently collect, use, and disclose personal information as described in the chart below. Unless otherwise noted, the disclosures contained within this section describe our current practices and our practices for the 12 months preceding the “last updated” date at the beginning of this Privacy Notice.

Categories and Examples of Personal Information Collected	Business Purposes for Collection, Use, and Disclosure
Identifiers and personal records (such as real name, signature, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers) This category includes information described in Cal. Civ. Code 1798.80(e). Commercial Information (such as products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies) Internet or other electronic network activity information (such as internet protocol (IP) address; device ID; browsing history; search history; internet service provider (ISP); type of computer; type of web browser; URLs of any referring or exited webpages; operating system; information about your interaction with the Site or advertisements on it; data about which pages you visit; the date and time of your visit; your domain server; and your browser type Geolocation data such as location data automatically collected during use of the Site and location data provided when locating stores)	Process your purchases and returns Process your payments and refunds Provide you with catalogs and information about our products and services Contact you about products and services Enable you to track the status of your purchase or return Establish and maintain your user account with us Manage our relationship with you Allow you to contact us and facilitate your communication with us Respond to your feedback, requests, questions, or inquiries Register you for our email or text message distribution lists Send you periodic emails or text messages Administer a Promotion Administer our birthday club rewards program Enable you to share reviews, comments, questions, and answers and to show you as a verified buyer Provide you more tailored advertising Operate our website and prepare aggregate traffic information (which we may share with our affiliates and advertisers) Recognize your browser/device and remember your preferences and interactions Operate, enable, and improve our Site and its content/functionality Understand how you interact with our Site and enhance your experience by providing a more personal and interactive experience Track visits to our Site and usage analytics (e.g. page response times, download errors, length of visit, webpages visited, etc.) Manage and maintain the security of our Site Provide notice of changes to our Site or the services we offer or provide through it Conduct research and analysis and improve our products and marketing efforts Determine and track customer interests, needs, and preferences Engage with you on social media Operate our business Develop new products and services Improve our customer service Maintain our inventory records and perform our accounting and audit functions Ask if you would like us to share your information with third parties
Protected classifications under California or federal law (such as birthdate/age and gender)	Provide you with catalogs and information about our products and services Contact you about products or services that may be of interest to you Establish and maintain your user account with us Manage our relationship with you Register you for our email or text message distribution lists Send you periodic emails or text messages Administer a Promotion Administer our birthday club rewards program Provide you more tailored advertising Understand how you interact with our Site and enhance your experience by providing a more personal and interactive experience Conduct research and analysis and improve our products and marketing efforts Determine and track customer interests, needs, and preferences Operate our business Develop new products and services Improve our customer service Maintain our inventory records and perform our accounting and audit functions
Audio, electronic, visual, thermal, olfactory, or similar information (such as call center recordings, camera and CCTV footage, and electronic communications with us)	Process your purchases and returns Process your payments and refunds Enable you to track the status of your purchase or return Establish and maintain your user account with us Manage our relationship with you Allow you to contact us and facilitate your communication with us Respond to your feedback, requests, questions, or inquiries Manage and maintain the security of our in-person locations Operate our business Develop new products and services Improve our customer service
Inferences drawn from any of the above categories of personal information (such as inferences used to create a profile about a consumer reflecting the consumer’s preferences, predispositions, behavior, attitudes or characteristics)	Provide you with catalogs and information about our products and services Contact you about products or services that may be of interest to you Establish and maintain your user account with us Manage our relationship with you Register you for our email or text message distribution lists Send you periodic emails or text messages Administer a Promotion Provide you more tailored advertising Operate, enable, and improve our Site and its content/functionality Understand how you interact with our Site and enhance your experience by providing a more personal and interactive experience Conduct research and analysis and improve our products and marketing efforts Determine and track customer interests, needs, and preferences Develop new products and services Improve our customer service

Some of the personal information we collect may be considered sensitive under the CCPA, such as personal information you provide to us about your children.

As permitted by applicable law, we may also use and disclose all of the personal information that we collect to:

• Comply with federal, state, or local laws;
• Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
• Cooperate with law enforcement agencies concerning conduct or activity that we, a service provider, or a third party reasonably and in good faith believe may violate federal, state, or local law;
• Exercise or defend legal claims;
• Protect and defend our assets and rights;
• Maintain insurance for our business;
• Detect fraud and prevent loss;
• Prevent misconduct;
• Operate our business, facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transfers; and
• Ensure safety of person or property.

Disclosures of personal information: As further described in the “Disclosure of Personal Information” section above, we disclose personal information to other parties for the purposes described in the chart above. In accordance with these purposes, we may disclose personal information to the following categories of parties:

• Subsidaries and affiliates;
• Service providers (e.g. accountants, attorneys, advisors, mailing, marketing, shipping fulfillment, payment processing, Site administration, technical support, modeling, analytics);
• Marketing, advertising, and analytics providers;
• Data enrichment vendors who assist with our marketing efforts; and
• Other companies that we work with to offer our Services.

We will also disclose personal information when you direct us to do so, or where otherwise necessary to respond to or fulfill your requests or orders.

Personal Information Sold or Shared: We do not transfer your personal information in exchange for money, but some of our disclosures to certain third-party partners may be considered “selling” or “sharing” personal information under the CCPA. We may have “sold” or “shared” the following categories of personal information with such partners described above during the preceding 12 months:

• Identifiers
• Personal Records
• Protected classifications under California or federal law
• Commercial information
• Internet or other electronic network activity information
• Geolocation data
• Inferences

We “sell” or “share” the categories of personal information outlined above to third-party advertisers, data analytics providers, advertising networks, data enrichment providers, and other advertising and marketing partners.

We do not have any actual knowledge that we have “sold” or “shared” personal information of any consumer under the age of 16.

A. California Privacy Rights

The CCPA provides California residents with the rights listed below. To exercise these rights, see the “Exercising Your California Privacy Rights” section below or visit our Privacy Portal.

• Right to opt out of Sale or Sharing of Personal Information You have the right to opt out of selling and sharing for cross-context behavioral advertising using your personal information. You may opt out of sales or sharing via Cookies through an opt-out preference signal (such as the Global Privacy Control) or through our “Cookie Preferences” link in the footer of our Site. Note that if you come back to our Site from a different device or use a different browser on the same device, you will need to opt out for that browser and device as well. To opt out of non-Cookie-based sales and targeted advertising using your personal data, please follow the instructions in the “Exercising Your California Privacy Rights” below.
• Right to Know You have the right to know and receive a copy of (subject to certain exemptions) the specific pieces of personal information we have collected about you. You may also request:
• The categories of personal information we have collected about you;
• The categories of sources from which the personal information is collected;
• The business or commercial purpose for collecting, selling, or sharing your personal information;
• The categories personal information we have sold or shared about you and for each category of personal information, the category of third parties with whom we have sold or shared your personal information; and
• The categories of personal information that we have disclosed for a Business Purpose and the categories of Service Providers or Contractors to which each category was disclosed or shared.
• Inferences
• Right to Delete You have the right to request that we delete the personal information we have collected from you. There are a number of exceptions that may apply.
• Right to Correct You have the right to request that we correct inaccurate personal information. We may require documentation to support your request. Upon receiving a verifiable request to correct inaccurate personal information, we will use commercially reasonable efforts to update the personal information.
• Right to Limit Use and Disclosure of Your Sensitive Personal Information In some cases, you may have the right to limit use and disclosure of your sensitive personal information. You may limit the use and disclosure of your sensitive personal information by opting out of sales or sharing via Cookies through an opt-out preference signal (such as the Global Privacy Control) or through our “Cookie Preferences” link in the footer of our Site.

You have the right not to receive discriminatory treatment or be retaliated against by us due to your exercise of the rights provided by the CCPA.

Exercising Your California Privacy Rights: To exercise any of your rights under California law, please contact us using one of the following methods:

• Website: You can use our Privacy Portal to exercise your privacy rights via our website.
• Phone: You can call us toll-free at 1-800-513-0936

B. California Shine the Light Law

California Civil Code Section 1798.83 (California’s “Shine the Light” Law), allows our California customers to request certain information regarding our disclosures, if any, of personally identifiable information to third parties for their own direct marketing purposes. We do not engage in the types of disclosures covered by Shine the Light.

C. "Do Not Track"

Do Not Track (DNT) is a privacy preference you can set in certain browsers. Our Site is not currently configured to recognize DNT signals. Other tools are available for managing data collection and usage, such as the Cookie controls and advertising controls mentioned above. For more details, you can visit allaboutdnt.com.

D. Notice of Financial Incentive

This Notice of Financial Incentive applies to the Journeys All Access rewards program (“All Access”). For financial incentive disclosures specific to any other Promotion, please see that Promotion's terms. We reserve the right to terminate All Access or any other offers at any time in our sole discretion.

Program	Incentive Offered	Material Terms	How to Opt-In
Journeys All Access	Shop with us online or in-store to get access to perks and earn points, which can be traded in for cash rewards, used to enter exclusive Promotions, and earn other perks such as birthday rewards.	Find out more about Journeys All Access, here.Categories of Personal Information Collected: Identifiers and personal records (e.g., real name, telephone number, and zip code) Protected classifications (e.g., birthday)	Create an account with us online or in-store and you will automatically be opted in to Journeys All Access.

Value of Consumer Data:The financial incentives that we offer are reasonably related to the value of the consumer's personal information. We have made a good-faith estimate of the value of consumers' personal information based on relevant expenses related to the collection and retention of consumers' personal information as part of All Access.

Withdrawal from the Program:You have the right to withdraw from All Access or any other financial incentive at any time. You may withdraw from All Access by contacting us using the information in the “Contact Us” section below. For information on withdrawing from any other financial incentive we may offer, please see that Promotion's terms.

10. ADDITIONAL INFORMATION FOR RESIDENTS OF CERTAIN U.S. STATES

This section applies to residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia (the “Covered States”). California residents should review our section titled “Additional Information for California Residents.”

This section describes our collection, use and disclosure of “personal data,” (as defined under applicable law, to the extent the law applies to you). References to personal information in the rest of this Privacy Notice also describe our practices regarding personal data in this section.

In the event of a conflict between this section and any other section of this Notice, this section shall take precedence for residents of Covered States. Terms used in this section and not defined have the meaning given in the law of the respective Covered State.

Personal Data Collection, Use, and Disclosure: We collect, use, and disclose the personal data of Covered State residents as described in the “Collection of Personal Information,” “Use of Personal Information” and “Disclosure of Personal Information” sections above. Some of the personal data we collect may be considered sensitive under the laws of a Covered State, such as personal data you provide to us about your children. We do not collect, use, or sell personal data for the purpose of training large language models.

Sales and Targeted Advertising: We do not transfer your personal data in exchange for money, but some of our disclosures to certain third-party partners may be considered “selling” or sharing for targeted advertising. We may have sold or shared for targeted advertising the following categories of personal data:

• Identifiers
• Personal Records
• Characteristics and Traits
• Commercial Information
• Internet or Other Electronic Network Activity Information
• Geolocation Data
• Inferences

We sell this personal data to third-party advertisers and some analytics vendors via Cookies. The purposes for which we sell this information include: showing you relevant ads while you browse the internet or use social media, marketing, certain types of analytics, or similar purposes.

We share these categories of personal data for targeted advertising to third-party advertisers, data analytics providers, advertising networks, data enrichment providers, and other advertising and marketing partners.

We offer you the ability to opt out of sales and targeted advertising as set forth below.

Privacy Rights for Residents of Covered States: Residents of Covered States may have additional rights under applicable privacy laws, subject to certain limitations and exceptions. These rights include:

• Right to Confirm, Access, and Obtain a Copy. You may confirm whether we are processing your personal data, access your personal data, and obtain a copy of the personal data you provided to us in a portable format.
• Right to Obtain a List of Third Parties. Connecticut, Minnesota, Oregon, and Rhode Island residents have the right to request a list of Third Parties to which we disclose personal data. Delaware and Maryland residents have the right to request a list of the categories of Third Parties to which we disclose personal data.
• Right to Correct. You may request that we correct inaccuracies in your personal data, taking into account the nature of the personal data and our purposes for processing it.
• Right to Delete. You may request that we delete your personal data. Please note that we may retain certain personal data as permitted by applicable law.
• Rights to Opt Out of Selling and Targeted Advertising. You have the right to opt out of selling and targeted advertising using your personal data. You may opt out of sales or targeted advertising via Cookies through an opt-out preference signal (such as the Global Privacy Control) or through our “Cookie Preferences” link in the footer of our Sites. Note that if you come back to our Sites from a different device or use a different browser on the same device, you will need to opt out for that browser and device as well. To opt out of non-Cookie-based sales and targeted advertising using your personal data, please follow the instructions in the “Exercising Your California Privacy Rights” below.
• Right to Appeal.If we decline to act on your request, you may appeal our decision.

Exercising Your Privacy Rights: To exercise any of your rights under applicable law, please contact us using our Privacy Portal.

Please note that if you make a privacy rights request, we will retain the personal data submitted in connection with your request for recordkeeping purposes.

For residents of Oregon, the controller of your personal data is Genesco Inc.

Colorado Loyalty Program: We offer Colorado customers access to our All Access loyalty program. Participation in our loyalty program is voluntary. Why we collect, how we collect, how we disclose, and how we protect your personal data is further described throughout this notice.

Our processing of your personal data provides you the opportunity to earn points that provide rewards and perks that you can use when you shop in-store or online. By disclosing your personal data to third parties and loyalty program partners, you enable us to select and personalize coupons, promotions, and other discounts or offers, based on what you buy with us. This loyalty program is subject to termination at any time at our sole discretion.

We may sell or process for targeted advertising the categories of personal data as described above when you access our Services in connection with our loyalty program. The categories of third parties that may receive personal data in connection with our loyalty program are also described above.

Note that if you choose to delete the personal data associated with the loyalty program and we can verify your eligibility to make the request, we will delete your account information, including your contact information. This will make it impossible for us to provide many loyalty program services to you including delivery, email communications, and personalized offers.

11. DATA SECURITY

We use reasonable and appropriate safeguards to help protect personal information from unauthorized access, use, disclosure, loss, alternation and destruction. However, the security of information transmitted through the internet can never be guaranteed regardless of the level of security. As a result, although we will use certain safeguards, we do not guarantee you against the unauthorized access, use, disclosure, loss, alternation, and destruction of personal information under our control, and you provide personal information to us at your own risk.

12. DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will keep your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected. This generally means holding each category of personal information described above for as long as one of the following criteria apply:

• The personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information;
• The personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected;
• The personal information is reasonably required to protect or defend our rights or property; and
• We are otherwise required or permitted to keep the personal information by applicable laws or regulations.

13. INFORMATION FOR USERS OUTSIDE OF THE UNITED STATES

We provide our Services subject to United States law. If you are visiting the Site from outside of the United States, or otherwise using our Services, please be aware that personal information we and our vendors obtain about you will be processed in the United States. By using our Services, you acknowledge your personal information may be transferred to, and processed in, jurisdictions outside your own, as described in this Notice. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.

14. CHANGES TO PRIVACY NOTICE

We may from time to time change this Notice. We will use, disclose, and otherwise process personal information in accordance with the Notice in effect at the time such personal information is processed. We will notify users of the Site of any changes by posting the revised Notice reflecting them with a new ”Last Updated” date on this page. Your use of our Site following any such changes means that you a acknowledge the new Notice. If we make material changes to this Notice, we will provide you with notice or obtain consent regarding such changes, as required by law.

15. CONTACT US

This Site is controlled and operated by Genesco from its offices in Nashville, Tennessee. Please contact us using the contact information below if you have any questions about our privacy practices or this Notice.

Phone: 1-800-513-0936

Email: [email protected]

By mail using the details provided below:

Genesco Retail Direct, Genesco Inc., 535 Marriott Dr, 8th Floor, Nashville, TN 37214